Customer support

Please note: We are not the Baldwin Piano and Organ Company, we are a dealer for Baldwin as well as many other piano and organ brands. Therefore, we are unable to provide technical support for instruments not sold by us. We do not stock parts for older Baldwin organs or digital pianos. We keep a limited inventory of parts for Baldwin acoustic pianos. (benches, actions, hardware, etc.)

We have a large archive of irreplaceable user and service manuals for many Baldwin products, as well as a few other brands (Kimball, Yamaha, etc). We can provide digital scans of manuals for a small fee.


Use this form to send us a message! Whether you have a question about prices, want a moving quote, or just want to say hi, we'd love to hear from you!


If you have a Baldwin organ or digital piano you want to have repaired, please search for a technician in your area.


For service and parts for Baldwin church organs and digital pianos: Contact former Robert Spoon at [email protected] Robert took over the parts and service inventory when Baldwin ceased production of organs. He is known all over the country as the go-to expert for Baldwin organs.