Customer support

Please note: We are not the Baldwin Piano and Organ Company.


We are a regional dealer in Southern Illinois for Baldwin as well as many other piano and organ brands. Therefore, we are unable to provide technical support or warranty work for instruments not in our area. We do not stock parts for older Baldwin organs or digital pianos. We keep a limited inventory of parts for Baldwin acoustic pianos. (benches, actions, hardware, etc.)


We maintain an up-to-date list of piano technicians, organ technicians, and piano teachers in the Southern Illinois region. If you need an instrument serviced, send us a message and we can help you get connected with a qualified technician!


We have a large archive of irreplaceable user and service manuals for many Baldwin organs, as well as a few other brands (Kimball, Yamaha, etc). We can provide digital scans of manuals for a small fee.


Use this form to send us a message! Whether you have a question about prices, want a moving quote, or just want to say hi, we'd love to hear from you!


If you have a Baldwin organ or digital piano you want to have repaired outside of the Southern Ililnois region, please search for a technician in your area.


For service and parts for Baldwin church organs and digital pianos: Contact Robert Spoon at [email protected] Robert took over the parts and service inventory when Baldwin ceased production of organs. He is known all over the country as the go-to expert for Baldwin organs.